Payment Policy

 

1. Acceptance of Terms

By making a purchase on our website, you agree to the terms of this Payment Policy, as well as our Terms of Service and Privacy Policy. We reserve the right to modify this policy at any time, and any changes will be effective immediately upon posting on the website.

2. Payment Methods

We accept various payment methods, including credit cards, debit cards, and other electronic payment methods. All payments are processed securely through trusted payment platforms.

3. Billing and Charges

Purchase amounts are charged at the time of order completion. For subscription services, charges will be automatically made at the start of each subscription period using the payment method provided. Subscriptions will be automatically renewed unless canceled before the end of the current period.

4. Transaction Security

We use encryption technology and other security measures to protect your payment information during the transaction. However, it is important that you keep your payment information secure and do not share it with third parties.

5. Payment Issues

If you encounter any issues with your payment, such as incorrect charges or errors, please contact our support team immediately. We will investigate the issue and take the necessary steps to correct any errors.

6. Refunds

We offer refunds for defective or damaged products during shipping. If you are not satisfied with your order or wish to request a refund, please contact us within 14 days of receiving the product. For subscriptions, refunds are granted within 14 days of the initial purchase, provided you have not used the subscription benefits. After this period, refunds will not be issued.

7. Order Cancellation

You may cancel unshipped orders within 12 hours of making the purchase. If the order has already been shipped, cancellation is not possible, and you will need to follow our return policy to obtain a refund.

8. Updating Payment Information

If you need to update your payment information associated with your account or order, please contact our support team. For subscriptions, you can update your payment information directly through your account on our website.

9. Taxes and Fees

All prices displayed on our website are exclusive of taxes and fees. Any applicable taxes or fees will be calculated and added to the total purchase amount at checkout.

10. Customer Support

For any questions or assistance related to payments, please contact our support team at contact@flexitrends.com or through our Contact Us page. We are here to help resolve any issues related to your payments and transactions.