Return Policy

💳 Order Cancellation Policy

Cancellation Period:

Orders can be canceled before the packaging and shipping process begins.

How to Cancel:

If you wish to cancel or modify your order, please contact us within 12 hours after purchase via email at contact@flexitrends.com.

After Shipment:

Once the product has been packaged and shipped, cancellation is no longer possible.

🔁 Return & Refund Policy

Return Guarantee:

We offer a full refund guarantee for any product that arrives defective, damaged, or incorrect. If this happens, please contact us to obtain the return address and choose between a full refund or a free replacement.

Dissatisfaction with the Product:

If you are not satisfied with your purchase, please contact us within 15 days of receiving your order. We will do our best to resolve the issue and ensure your satisfaction.

Return Shipping Costs:

Return shipping costs are covered by Flexi Trends.

Refund Conditions:

• The product must be unused, in perfect condition, and in its original packaging.
• Personalized items or intimate-use products are not eligible for return due to hygiene reasons.

Non-Refundable Situations:

• Incorrect address provided by the customer.
• Delays caused by factors beyond our control (customs, weather, strikes, etc.).

Refund Requests:

Refund requests can be made up to 15 days after the maximum delivery time (15 business days). To submit a request, please contact us via the Contact Us page or by email at contact@flexitrends.com.

💬 Flexi Trends Commitment

At Flexi Trends, your experience is our top priority. We guarantee a transparent, safe, and efficient shopping process. If you ever have any doubts or issues, we’re always here to help and support you.

📩 contact@flexitrends.com